1. What types of beauty products do you offer?
We offer a wide range of beauty products including skincare, makeup, haircare, and personal care items.
2. Are your products cruelty-free?
Yes, all of our beauty products are cruelty-free. We do not test on animals and ensure that our suppliers adhere to the same principles.
3. Can I return a product if I’m not satisfied with it?
Yes, we have a satisfaction guarantee policy. If you’re not happy with your purchase, please contact our customer support team for assistance with returns or exchanges.
4. How long does it take for orders to be delivered?
We strive to process and ship orders within 1-2 business days. Delivery times may vary depending on your location, but we aim to have your package delivered within 5-7 business days.
5. Are your products suitable for sensitive skin?
We offer a range of products specifically formulated for sensitive skin. Look for the “sensitive skin” label on our website or consult our customer support team for recommendations.
6. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination. Please check our website for more information
7. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or through the shipping carrier’s website
8. Are your products made with natural ingredients?
We strive to offer a range of products that cater to various preferences. While some of our products contain natural ingredients, others may contain synthetic components. Please refer to the product descriptions or consult our customer support team for specific ingredient information.
9. Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions on our website. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and offers.
10. What if I have a specific beauty concern or need personalized advice?
Our customer support team is here to assist you. Feel free to reach out to us via the contact page with any specific beauty concerns or questions, and we’ll be happy to provide personalized advice and recommendations.